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New Mexico VA Health Care System



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

If you have a Medical Emergency call 911.
Scheduling Appointments
Albuquerque Area:  
Dial 1-(505)-265-1711, Select Option "5"
   Listen to the directions given or select one of the following:  

  "1" for Pharmacy
  "2" To Make, Change or Cancel An Appointment
  "3" for Eligibility Questions
  "4" for Billing Questions
  "0" for Operator for All Other Questions

Outside Albuquerque:   1-800-465-8262, Ext. 5489 
Canceling or Changing Appointments - If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment.  This will allow us to reschedule you sooner as well as schedule one of your fellow Veterans who may be ill. 

Appointment Tips - To make your appointments more productive, we suggest that you arrive 30 minutes before your appointment and bring with you:

  • All medications;
  • Home blood pressure records;
  • Diabetes diaries;
  • All outside Medical Records, including those from other VA facilities;
  • Any other information that may apply to your care.  

Scheduling Appointments at the VA Health Care Clinics - For information on scheduling appointments at one of our VA Health Care Clinics, please visit the clinic's webpage