New Mexico VA Health Care System
Andrew M. Welch, MHA, FACHE | (505) 265-1711, ext. 2220
Medical Center Director
Mr. Welch began his VA career in 1987 as a dietitian at the Audie L. Murphy VA Medical Center in San Antonio, Texas. In 1990, he moved to the Kerrville VA Medical Center as an Administrative Dietitian and, in 1993, was promoted to Chief, Nutrition and Food Service.
Most recently, he served as the Director of the Amarillo VAHCS in which he was responsible for the delivery of health care to Veterans living in the Texas and Oklahoma panhandles, eastern New Mexico and southern Kansas. The health care system maintains 44 acute care inpatient beds and a 120-bed skilled nursing home care unit. The health care system also ensures health care is accessible to those Veterans residing in rural areas through four community-based outpatient clinics located in Childress, Lubbock, Dalhart, TX and Clovis, NM
Mr. Welch received a Master's Degree in Food Science and Technology from Texas A&M University in 1988 and a Master's Degree in Health Administration from Baylor University in 2001. He is a board certified health care executive and a Fellow in the American College of Health Care Executives.
Sonja Brown | 505-265-1711 ext. 2076
Ms. Sonja Brown was appointed as the Associate Director in September 2017. Prior to this appointment, Ms. Brown served as the acting Associate Director from December 2016 through August 2017. Ms. Brown served as the Chief, Voluntary Service and Public Affairs Operations at the New Mexico VA Health Care System for 20+ years. She has served in several acting roles within the NMVAHCS to include facility Director and Chief of Police. She began her 28 year federal career at Tinker Air Force Base, Oklahoma in Human Resources and has worked at the Miami and West Palm Beach VAMCs.
Ms. Brown served as Chairperson of the Local Federal Coordinating Committee/Combined Federal Campaign for four years and is a member of the local Federal Executive Board. She is a Fellow Level Mentor. Ms. Brown volunteers in the community and was appointed in February 2017 by the Mayor of Albuquerque to serve as Chairperson of the City of Albuquerque Personnel Board. She is also a children’s book author. Ms. Brown has a Bachelor’s Degree in Business Management from the University of Phoenix.
Katrina Bressler | (505) 265-1711, ext. 2076
Ms. Bressler was selected as the Assistant Director of the New Mexico VA Health Care System in January 2014. She started her VA career in 2000 at the Amarillo VA Health Care System as a Community Living Center Dietitian. In 2007, she began serving as the Chief, Nutrition and Food Services. In addition to her NFS Chief role, Ms. Bressler provided significant leadership related to Amarillo’s Patient Aligned Care Team (PACT) and Lean Program implementation.
Ms. Bressler has a Bachelor’s Degree in Dietetics from Texas Tech University, and is a 2009 graduate of the VISN 18/19 Leadership Development Institute, as well as a graduate of the VA’s Health Care Leadership Development Program, class of 2012.
James M. Goff Jr., MD, FACS | 505-265-1711, ext. 2702
Chief of Staff
James M. Goff, Jr., MD, FACS, was appointed Chief of Staff of the New Mexico VA Health Care System on November 13, 2016. Prior to his appointment, Dr. Goff served as the Chief, Surgical Service, from February 2011 to November 2016. Dr. Goff is a Veteran Army surgeon who served for 15 years on active duty. During his active duty service, Dr. Goff served in clinical and administrative roles in nearly every echelon of military health care. He served as a Battalion Surgeon for an armor/mechanized infantry task force with the 1st Infantry Division during Operation Desert Shield/Desert Storm and as the Deputy Hospital Commander/Senior Triage Officer with the 48th Combat Support Hospital during Operation Enduring Freedom in Afghanistan.
Dr. Goff completed his residency in General Surgery and fellowship training in Vascular Surgery at Walter Reed Army Medical Center and a Medical Research Fellowship at the Walter Reed Army Institute of Research (WRAIR). Dr. Goff obtained additional fellowship training in Endovascular Therapy at the Cleveland Clinic. Dr. Goff maintains dual board certifications in General Surgery and Vascular Surgery.
Dr. Goff graduated from the Tulane University School of Engineering with a degree in Biomedical Engineering through the United States Army Reserve Officer Training Corps (ROTC) Scholarship Program as a Distinguished Military Graduate and he was commissioned as a Regular Army Officer. He remained at Tulane under the United States Army Health Professions Scholarship Program (HPSP) and graduated from the School of Medicine. He is a member of Tau Beta Pi, National Engineering Honor Society, and Alpha Omega Alpha, National Honor Medical Society.
Dr. Goff has particular interest, expertise, and experience in performance improvement at the section, service, and facility levels. He is a graduate of the VA Improvement Advisor Academy, a VHA certified mentor, and he is Lean Blackbelt Certified.
Carmen Concepcion | 505-265-1711 ext.6040
Acting Associate Director for Patient Care Services
Ms. Carmen Concepcion is the Acting Associate Director for Patient Care Services/Nurse Executive effective April 1, 2019. In her usual role, she is the Associate Director for Patient Care Services and Nurse Executive at the San Diego VA Health Care System since August 2016. She previously served at the VA Boston Healthcare System where she has held a range of leadership positions including Associate Chief Nurse of Community Living Center/Spinal Cord Injury. Among other roles at the Boston VA, she has also served as the Chief, Sterile Processing Service (SPS), Nurse Manager for Cardiac Intensive Care Unit, and Acting Nurse Manager of Medical/Surgical Telemetry Ward. Ms. Concepcion has a demonstrated focus on patient-centered care, and has made significant contribution in various leadership roles she has held. She has shown a record of consistently delivering results by aligning departments with organizational initiatives. Ms. Concepcion is a member of Board of Directors of the Nurses Organization of Veterans Affairs (NOVA) and has represented that group at both the local and national level. In this capacity, she actively supports the mission and vision of NOVA in ensuring our veterans receive the highest quality care throughout the Department of Veterans Affairs. Ms. Concepcion has earned a dual master’s degree in nursing and health administration from University of Phoenix in 2013 and a Bachelor’s of Science in nursing from Emmanuel College in 2006.