New Mexico VA Health Care System

 

Become a Patient

The Eligibility Unit processes applications for enrollment into the health care program, determines eligibility for medical care, dental care, long term care, updates Veterans information regarding financial assessments and increase/change in priority groups.  Provides advice and assistance with Decedent Affairs and special programs and services available in the New Mexico VA Health Care System (NMVAHCS).

Local Eligibility and Enrollment Office Phone Numbers:

  • Local:  (505) 256-2741
  • Outside NM:  (505) 265-1711, Ext. 2741
  • Toll Free:  1-800-465-8262
  • Fax Application for Care to:  (505) 256-2808
     

 

Basic Eligibility

If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

Minimum Duty Requirements

Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, discharged for a hardship, or received an "early out." Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.

Veterans Health Benefits Handbook

VA is producing a personalized "Veterans Health Benefits Handbook" for each Veteran enrolled in the VA health care system. The purpose of the handbook is to provide a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information and should be safeguarded as you would any other sensitive personal document.

The "Veterans Health Benefits Handbook" includes:

  • Eligibility and health care benefits,
  • Contact information for your local facility,
  • Information regarding copayment responsibilities,
  • Instructions on how to schedule appointments,
  • Guidelines to communicate treatment needs,
  • Patient rights,
  • Ways to obtain copies of medical records, and
  • Other important information.

You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. To see when you might receive your handbook, go to the distribution schedule. You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive additional information.

Veterans Health Benefits Guide and Health Care Benefits Overview

VA also publishes the "Veterans Health Benefits Guide" designed to provide general information about the VA Medical Benefits Package, and the "Health Care Benefits Overview" designed to provide the information Veterans need to understand VA's health care system, with answers to frequently asked questions about eligibility and benefits.

Both publications are available to you at the New Mexico VA Health Care System, and can be downloaded at http://www.va.gov/healthbenefits/resources/epublications.asp.

These publications are very helpful, and we encourage you to refer to them whenever you have questions about your eligibility for specific health care benefits. Additional assistance is available at the following resources:

Contact

Ariel Casiano
Eligibility Section Supervisor
Building 41, Lobby, Eligibility/Enrollment Office
505-265-1711 Ext. 1-4522
ariel.casiano@va.gov

Health Benefits Guide
1010EZ
Affordable Care Act