New Mexico VA Health Care System

Please note; you must press # after any extension if dialing into the facility from an outside line.

American Indian Program Coordinator - (505) 988-7033 or toll-free 1-800-465-8262

Appointments and Scheduling 

Billing Questions -To speak with someone in our Billing Section call (505) 265-1711, Ext 4206. 
     For more information:  Copays and Charges 

Caregiver Support Program

Support Line - toll-free 1-855-260-3274

On the Web - The VA caregiver website also has been revamped.  The site at http://www.caregiver.va.gov/ provides stories of the caregiving experience and helpful resources.

Local Caregiver Support Coordinator - For more information about the line, please call Mary Ann Kreski, Caregiver Support Coordinator for the New Mexico VA Health Care System, at (505-265-1711), ext. 7218.

Clinics

Compensation & Pension - (505) 265-1711, Ext. 6169

Credentialing & Privileging Office - (505) 265-1711, Ext. 2818 / 6001 and Fax:  (505) 767-6013

Eligibility Inquiries - If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (505) 265-1711, Ext 2741 or toll-free 1-800-465-8262, Ext 2741 or visit the VA Health Care Eligibility Center web site.

Human Resources Office - (505) 265-1711, Ext. 2760

IDES station phone number - (505) 265-1711, Ext. 7285

Inquiry Routing and Information System - VA has established an Inquiry Routing and Information System which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern. 

MyHealtheVet
   Point of Contact:  Jennie B. Taylor, My HealtheVet Coordinator
   Phone:  (505) 265-1711, ext. 4342 or toll free at 1-800-465-8262, ext. 4342
   On the Web – To register go to http://www.myhealth.va.gov/.

News Media (Public Affairs) -  Contact Sonja Brown, Chief, Voluntary Service & Public Affairs Operations at (505) 265-1711, Ext 2269   --  24-Hour Contact:  (505) 991-0468

Patient Advocate - If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advocates at (505) 265-1711, Ext 2612 or Ext 2686.

Pharmacy

	Outpatient Pharmacy -  8:30 am - 6:00 pm (Mon-Fri) - (505) 265-1711, Ext 5767
	Refill Line (Toll Free) -  1-800-465-8262, Ext 5767
	Online via MyHealtheVet

Privacy Officer -To speak with our Privacy Officer, call the Medical Center at (505) 265-1711 x5435. 

Release of Information (ROI) - If you need to get information from your medical records, please contact our ROI Office at (505) 265-1711, Ext 2449/2285 and Fax:  (505) 256-5705. 

Returning Combat Veterans - Melissa Middleton, OEF/OIF/OND Coordinator 

Telephone Triage & Information Program - Contact our Telephone Care Line if you need medical advice, have a question about your medication or need to schedule a non-urgent appointment.  Your location determines which number to use:

Veterans Justice Outreach Coordinator - (505) 265-1711, Ext. 2080

Women Veterans Program - Carole Donsbach, RN, MPH, Women Veterans Program Manager, (505) 265-1711, Ext 2679 or toll-free (800) 465-8262, Ext 2679.