Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

New Mexico VA Health Care System

 

Contact the New Mexico VA Health Care System

New Mexico VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

American Indian Program Coordinator - (505) 988-7033 or toll-free 1-800-465-8262
 
Appointments, Scheduling and Other Questions 
Albuquerque Area:    
Dial 1-(505)-265-1711, then listen to the directions given or select one of the following: 

  • "1" if you know your party's extension
  • "2" for Pharmacy
  • "3" to make/change/cancel an appointment, or to speak with your Primary Care or Specialty Care Provider 
  • "4" to speak to a Nurse about a medical condition or problem you are having
  • "5" for questions about Benefits
  • "6" for questions about Billing
  • "0" for other questions (Operator)

Outside Albuquerque:   1-800-465-8262, Ext. 5767

Billing Questions -To speak with someone in our Billing Section call (505) 265-1711, Ext 4206.
     For more information:  Copays and Charges
 
Caregiver Support Program
Support Line - toll-free 1-855-260-3274

  • New Mexico Veterans or their family members will be able to use the new support line Monday through Friday from 6 a.m. to 9 p.m., and on Saturdays from 8:30 a.m. to 4 p.m.
  • On the Web - The VA caregiver website also has been revamped.  The site at http://www.caregiver.va.gov/ provides stories of the caregiving experience and helpful resources.


Local Caregiver Support Coordinator - For more information about the line, please call Mary Ann Kreski, Caregiver Support Coordinator for the New Mexico VA Health Care System, at (505-265-1711), ext. 7218.

Clinics

  •  Urology Section (GU) Clinics - (505) 265-1711, Ext 7920 or 1-800-465-8262, Ext 7920
  •  Ear, Nose and Throat (ENT) Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
  •  Ophthalmology/Optometry Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
  •  Podiatry and Nail Clinics - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
  •  Orthopedics Clinic - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
  •  General Surgery/Vascular Clinics - (505) 265-1711, Ext 7940 or 7949 or 1-800-465-8262, Ext 7940
  •  Neurosurgery, Plastic Surgery, and Heart or Thoracic Surgery Clinics – (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940

Compensation & Pension - (505) 265-1711, Ext. 6169 

Credentialing & Privileging Office - (505) 265-1711, Ext. 2818 / 6001 and Fax:  (505) 767-6013
 
Eligibility Inquiries - If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (505) 265-1711, Ext 2741 or toll-free 1-800-465-8262, Ext 2741 or visit the VA Health Care Eligibility Center web site.

Former Prisoner of War (FPOW) Advocate - (505) 265-1711, Ext. 2774. For more information...
 
Freedom of Information Act (FOIA) Officer - (505) 256-5723 or Email:  ABQFOIA@va.gov 

Homeless Veteran Coordinator - (505) 265-1711, Ext. 2491

Human Resources Office - (505) 265-1711, Ext. 2760

IDES station phone number - (505) 265-1711, Ext. 7285 

Inquiry Routing and Information System - VA has established an Inquiry Routing and Information System which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
 
MyHealtheVet
   Point of Contact:  Jennie B. Taylor, My HealtheVet Coordinator
   Phone:  (505) 265-1711, ext. 4342 or toll free at 1-800-465-8262, ext. 4342
   On the Web – To register go to http://www.myhealth.va.gov/.

News Media (Public Affairs) -  Contact Sonja Brown, Chief, Voluntary Service & Public Affairs Operations at (505) 265-1711, Ext 2269, or call (505) 256-2771
 
Patient Advocate - If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advocates at (505) 265-1711, Ext 2612 or Ext 2686.
 
Pharmacy

  • Outpatient Pharmacy -  8:30 am - 6:00 pm (Mon-Fri) - (505) 265-1711, Ext 5767 
  • Refill Line (Toll Free) -  1-800-465-8262, Ext 5767 
  • Online via MyHealtheVet 

Privacy Officer -To speak with our Privacy Officer, call the Medical Center at (505) 265-1711 x5435.

Release of Information (ROI) - If you need to get information from your medical records, please contact our ROI Office at (505) 265-1711, Ext 2449/2285 and Fax:  (505) 256-5705.
 
Returning Combat Veterans - Melissa Middleton, OEF/OIF/OND Coordinator

 Location: 
    Building 41, 4th Floor, Room 4B -101  
    (505) 265-1711, Ext 6425

Suicide Prevention Coordinator - (505) 265-1711, Ext. 2224 

Telephone Triage & Information Program - Contact our Telephone Care Line if you need medical advice, have a question about your medication or need to schedule a non-urgent appointment.  Your location determines which number to use:

  • Daytime - Local (505) 265-1711, Ext 5489
  • After Hours - 1-888-252-9970 (toll free)
  • Outside Albuquerque calling area:1-800-465-8262, Ext 5489 (Toll Free) 

Veterans Justice Outreach Coordinator - (505) 265-1711, Ext. 2080

Women Veterans Program - Call (505) 265-1711, Ext 2679 or toll-free (800) 465-8262, Ext 2679.

Contact

New Mexico VA Health Care System
1501 San Pedro SE, Albuquerque, NM, 87108
505-265-1711