Contact the New Mexico VA Health Care System
American Indian Program Coordinator - (505) 988-7033 or toll-free 1-800-465-8262
Appointments and Scheduling
Albuquerque Area:
Dial 1-(505)-265-1711, Select Option "5"
Listen to the directions given or select one of the following:
- "1" for Behavioral Health
- "2" for Surgery Clinic
- "3" for Medicine Clinic (Cardiology/Dermatology/Pulmonary)
- "4" for Dental
- "5" for Primary Care
Outside Albuquerque: 1-800-465-8262, Ext. 5767
Billing Questions -To speak with someone in our Billing Section call (505) 265-1711, Ext 4206.
For more information: Copays and Charges
Caregiver Support Program
Support Line - toll-free 1-855-260-3274
- New Mexico Veterans or their family members will be able to use the new support line Monday through Friday from 6 a.m. to 9 p.m., and on Saturdays from 8:30 a.m. to 4 p.m.
- On the Web - The VA caregiver website also has been revamped. The site at http://www.caregiver.va.gov/ provides stories of the caregiving experience and helpful resources.
Local Caregiver Support Coordinator - For more information about the line, please call Mary Ann Kreski, Caregiver Support Coordinator for the New Mexico VA Health Care System, at (505-265-1711), ext. 7218.
Clinics
- Urology Section (GU) Clinics - (505) 265-1711, Ext 7920 or 1-800-465-8262, Ext 7920
- Ear, Nose and Throat (ENT) Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
- Ophthalmology/Optometry Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
- Podiatry and Nail Clinics - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
- Orthopedics Clinic - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
- General Surgery/Vascular Clinics - (505) 265-1711, Ext 7940 or 7949 or 1-800-465-8262, Ext 7940
- Neurosurgery, Plastic Surgery, and Heart or Thoracic Surgery Clinics – (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
Compensation & Pension - (505) 265-1711, Ext. 6169
Credentialing & Privileging Office - (505) 265-1711, Ext. 2818 / 6001 and Fax: (505) 767-6013
Eligibility Inquiries - If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (505) 265-1711, Ext 2741 or toll-free 1-800-465-8262, Ext 2741 or visit the VA Health Care Eligibility Center web site.
Former Prisoner of War (FPOW) Advocate - (505) 265-1711, Ext. 2774. For more information...
Freedom of Information Act (FOIA) Officer - (505) 256-5723 or Email: ABQFOIA@va.gov
Homeless Veteran Coordinator - (505) 265-1711, Ext. 2491
Human Resources Office - (505) 265-1711, Ext. 2760
IDES station phone number - (505) 265-1711, Ext. 7285
Inquiry Routing and Information System - VA has established an Inquiry Routing and Information System which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
MyHealtheVet
Point of Contact: Jennie B. Taylor, My HealtheVet Coordinator
Phone: (505) 265-1711, ext. 4342 or toll free at 1-800-465-8262, ext. 4342
On the Web – To register go to http://www.myhealth.va.gov/.
News Media (Public Affairs) - Contact Sonja Brown, Chief, Voluntary Service & Public Affairs Operations at (505) 265-1711, Ext 2269 -- 24-Hour Contact: (505) 991-0468
Patient Advocate - If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advocates at (505) 265-1711, Ext 2612 or Ext 2686.
Pharmacy
- Outpatient Pharmacy - 8:30 am - 6:00 pm (Mon-Fri) - (505) 265-1711, Ext 5767
- Refill Line (Toll Free) - 1-800-465-8262, Ext 5767
- Online via MyHealtheVet
Privacy Officer -To speak with our Privacy Officer, call the Medical Center at (505) 265-1711 x5435.
Release of Information (ROI) - If you need to get information from your medical records, please contact our ROI Office at (505) 265-1711, Ext 2449/2285 and Fax: (505) 256-5705.
Returning Combat Veterans - Melissa Middleton, OEF/OIF/OND Coordinator
Location:
Building 41, 4th Floor, Room 4B -101
(505) 265-1711, Ext 6425
Suicide Prevention Coordinator - (505) 265-1711, Ext. 2224
Telephone Triage & Information Program - Contact our Telephone Care Line if you need medical advice, have a question about your medication or need to schedule a non-urgent appointment. Your location determines which number to use:
- Daytime - Local (505) 265-1711, Ext 5489
- After Hours - 1-888-252-9970 (toll free)
- Outside Albuquerque calling area:1-800-465-8262, Ext 5489 (Toll Free)
Veterans Justice Outreach Coordinator - (505) 265-1711, Ext. 2080
Women Veterans Program - Carole Donsbach, RN, MPH, Women Veterans Program Manager, (505) 265-1711, Ext 2679 or toll-free (800) 465-8262, Ext 2679.
