New Mexico VA Health Care System

 

Contact the New Mexico VA Health Care System

New Mexico VA Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

American Indian Program Coordinator - (505) 988-7033 or toll-free 1-800-465-8262
 
Appointments, Scheduling and Other Questions 
Albuquerque Area:    
Dial 1-(505)-265-1711, then listen to the directions given or select one of the following: 

  • "1" if you know your party's extension
  • "2" for Pharmacy
  • "3" to make/change/cancel an appointment, or to speak with your Primary Care or Specialty Care Provider 
  • "4" to speak to a Nurse about a medical condition or problem you are having
  • "5" for questions about Benefits
  • "6" for questions about Billing
  • "0" for other questions (Operator)

Outside Albuquerque:   1-800-465-8262, Ext. 5767

Billing Questions -To speak with someone in our Billing Section call (505) 265-1711, Ext 4206.
     For more information:  Copays and Charges
 
Caregiver Support Program
Support Line - toll-free 1-855-260-3274

  • New Mexico Veterans or their family members will be able to use the new support line Monday through Friday from 6 a.m. to 9 p.m., and on Saturdays from 8:30 a.m. to 4 p.m.
  • On the Web - The VA caregiver website also has been revamped.  The site at http://www.caregiver.va.gov/ provides stories of the caregiving experience and helpful resources.


Local Caregiver Support Coordinator - For more information about the line, please call Mary Ann Kreski, Caregiver Support Coordinator for the New Mexico VA Health Care System, at (505-265-1711), ext. 7218.

Clinics

  •  Urology Section (GU) Clinics - (505) 265-1711, Ext 7920 or 1-800-465-8262, Ext 7920
  •  Ear, Nose and Throat (ENT) Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
  •  Ophthalmology/Optometry Clinics - (505) 265-1711, Ext 7930 or 1-800-465-8262, Ext 7930
  •  Podiatry and Nail Clinics - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
  •  Orthopedics Clinic - (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940
  •  General Surgery/Vascular Clinics - (505) 265-1711, Ext 7940 or 7949 or 1-800-465-8262, Ext 7940
  •  Neurosurgery, Plastic Surgery, and Heart or Thoracic Surgery Clinics – (505) 265-1711, Ext 7940 or 1-800-465-8262, Ext 7940

Compensation & Pension - (505) 265-1711, Ext. 6169 

Credentialing & Privileging Office - (505) 265-1711, Ext. 2818 / 6001 and Fax:  (505) 767-6013
 
Eligibility Inquiries - If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (505) 265-1711, Ext 2741 or toll-free 1-800-465-8262, Ext 2741 or visit the VA Health Care Eligibility Center web site.

Former Prisoner of War (FPOW) Advocate - (505) 265-1711, Ext. 2774. For more information...
 
Freedom of Information Act (FOIA) Officer - (505) 256-5723 or Email:  ABQFOIA@va.gov 

Homeless Veteran Coordinator - (505) 265-1711, Ext. 2491

Human Resources Office - (505) 265-1711, Ext. 2760

IDES station phone number - (505) 265-1711, Ext. 7285 

Inquiry Routing and Information System - VA has established an Inquiry Routing and Information System which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
 
MyHealtheVet
   Point of Contact:  Jennie B. Taylor, My HealtheVet Coordinator
   Phone:  (505) 265-1711, ext. 4342 or toll free at 1-800-465-8262, ext. 4342
   On the Web – To register go to http://www.myhealth.va.gov/.

News Media (Public Affairs) -  Contact Sonja Brown, Chief, Voluntary Service & Public Affairs Operations at (505) 265-1711, Ext 2269   --  24-Hour Contact:  (505) 991-0468
 
Patient Advocate - If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our Patient Advocates at (505) 265-1711, Ext 2612 or Ext 2686.
 
Pharmacy

  • Outpatient Pharmacy -  8:30 am - 6:00 pm (Mon-Fri) - (505) 265-1711, Ext 5767 
  • Refill Line (Toll Free) -  1-800-465-8262, Ext 5767 
  • Online via MyHealtheVet 

Privacy Officer -To speak with our Privacy Officer, call the Medical Center at (505) 265-1711 x5435.

Release of Information (ROI) - If you need to get information from your medical records, please contact our ROI Office at (505) 265-1711, Ext 2449/2285 and Fax:  (505) 256-5705.
 
Returning Combat Veterans - Melissa Middleton, OEF/OIF/OND Coordinator

 Location: 
    Building 41, 4th Floor, Room 4B -101  
    (505) 265-1711, Ext 6425

Suicide Prevention Coordinator - (505) 265-1711, Ext. 2224 

Telephone Triage & Information Program - Contact our Telephone Care Line if you need medical advice, have a question about your medication or need to schedule a non-urgent appointment.  Your location determines which number to use:

  • Daytime - Local (505) 265-1711, Ext 5489
  • After Hours - 1-888-252-9970 (toll free)
  • Outside Albuquerque calling area:1-800-465-8262, Ext 5489 (Toll Free) 

Veterans Justice Outreach Coordinator - (505) 265-1711, Ext. 2080

Women Veterans Program - Carole Donsbach, RN, MPH, Women Veterans Program Manager, (505) 265-1711, Ext 2679 or toll-free (800) 465-8262, Ext 2679.

Contact

New Mexico VA Health Care System
1501 San Pedro SE, Albuquerque, NM, 87108
505-265-1711