Telephone Care Program
The Telephone Care Program is a service that is offered to veterans that allows them to call over the phone with their health care concerns. Whether it is urgent, non-urgent or just seeking health information it provides the link between the veteran and the New Mexico VA Health Care System. Trained patient service assistants and registered nurses answer the calls.
Service is available 24-hours a day, 7 days a week. During administrative hours, (8:00 a.m. - 4:00 p.m., Monday - Friday, excluding holidays) the calls are answered by the New Mexico VA Health Care System staff:
-
From Albuquerque: (505) 265-1711, Ext. 5489
-
From Outside Albuquerque: 1-800-465-8262, Ext. 5489
During non-administrative hours and holidays, trained tele-care nurses answer the calls. Currently the after-hours call service is through the Dallas VA:
Scheduling Appointments
-
From Albuquerque: (505) 265-1711, Ext. 2743
-
From Outside Albuquerque: 1-800-465-8262, Ext. 5767
Plug-In Notice:
Some documents on this web page require a separate plug-in application in order to view and print. The icon(s) listed below when placed next to a link in a web page indicates a plug-in is required and what type of plug-in is needed. Clicking the icons or links listed below will take you to a page from which you can download and install all plug-ins.
|
